Track Your Order

Here's how to find out where your order is.

1. Check your shipping confirmation email

Once your order leaves our fulfillment facility, we email you a shipping confirmation with a tracking number and a tracking link. Open that link to see the latest carrier updates. If you can't find the email, please check your spam or promotions folder.

2. Check your account

If you placed your order while signed in, you can view your orders and their tracking details at any time from your account.

3. Give tracking time to update

Please allow up to 48 hours after receiving your tracking number for the carrier's system to begin showing scans. A tracking number that hasn't moved yet usually means the package is in transit but hasn't been scanned at the next checkpoint.

Haven't received tracking yet?

Orders are processed within 1–3 business days after payment is confirmed, and tracking is sent once the order ships. If it has been longer than that, contact us with your order number and we'll look into it.

Order still hasn't arrived?

If your order hasn't arrived within 30 days of the shipping confirmation email, contact us. We'll investigate with the carrier and arrange a replacement or a refund.